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Baseus W02 TWS Bluetooth Earphone Wireless Earbuds with Microphone

10 reviews
100% of buyers enjoyed this product! 266 orders
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SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Best Gifts Club (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://best-giftsclub.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

10 reviews
100% of buyers enjoyed this product!
5 stars
(10)
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Buyer
Review
verifed buyer
5 Feb 2019 05:51

Product Super well presented and protected. You listen nicely and comes with parts. 5 stars because there is no more. Very good brand.

verifed buyer
23 Jan 2019 01:34

The sound quality is super!!! Slightly larger, but sit comfortably. The quality of the materials, too perfect! Fully complies with its value

verifed buyer
20 Jan 2019 11:04

All ok, no cover with wireless charging, for me, less fat.

verifed buyer
3 Jan 2019 22:50

fast shipping, the product matches the description, really nice services

verifed buyer
20 Dec 2018 23:32

Great store, Excellent packaging & very quick response time. Very good Sound.

verifed buyer
20 Dec 2018 00:03

The product is very beautiful high sound quality and easy installation. Box and quality packaging very successful Thank you :)

verifed buyer
15 Dec 2018 05:15

Shipping to Moscow 2 weeks, very well packed, in fact is not tried

verifed buyer
12 Dec 2018 16:18

Overall very quality nice, the earphones sit nicely and are very strong, they are comfortable and the quality of the sound is very good.

verifed buyer
2 Dec 2018 17:26

Excellent value for headphones. Ears sit tight, walking and running do not fall, despite the large size ears are not particularly felt, wear comfortable. To sound as complaints, the price sound great. Only quibbling to the material of which the heads to him clinging to everything, holster pocket there are better not wear :) except for this stuff headphones fully satisfied, recommend to buy

verifed buyer
30 Nov 2018 23:59

good product

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